If you were wondering what was going over the last weeks with this this account being suspended, and you couldn’t get onto this web page, fear not, Thomasso.com is not going anywhere. In fact, I was in the middle of moving everything because of payment issues with Site5, as they refused my payment by Money Order, and they suspended my site before I could fully move everything to my Canadian host. With the help of my good friend Diane, she loaned me the use of her plastic, and I compensated her for her troubles, the site is up and running till I finish the migration.
Even though I paid for a full year with Site5, and yes I feel like I got scammed by them, I will be pushing off from their (lack of) service by the end of the month.
There is also the issue of my Money Order too which is still waiting at a US Postal outlet waiting for Site5 to pick it up. I used Express Post to send it so I could used the tracking feature – something told me that they were going to do this. Their Postal official in Denver, Colorado, that I spoke with on Tuesday said that they issued two requests to Site5 to pick it up at their post office, but they have yet to respond. I’m hoping that the Money Order gets retuned now that I have lowered my slandered and used a friend’s credit card to fix the payment issue. This is not a good way to keep customers.
I hope I didn’t scare anyone with the nasty suspension page that replaced my web-site. The problem will be fixed once I have fully migrated away from it! Cheers everyone, it’s the last day of WINTER!
UPDATE ON THIS POST: March 25 2010.
Just to keep everyone up-to-date on this saga of my host for this website, everything is good for now. Site5 has agreed to keep the payment made by credit, as it was made on the same day as my money order was being picked up by them. The money order is being returned back to me. I will keep an account open with them for the in term, but this domain name I will still transfer over to my Canadian account. In the end I must go where I can get the best service for my needs. Site5 has indicated that for now, and the immediate future, they are not set-up for cheques and money orders.
I should also add that the biggest problem has been with communication. Even with email and instant messaging, the onus is still on the power that be to read and comprehend each communique. This was the fault of both sides.
The matter is closed, and there should be no further interruptions on this web site – fingers crossed.