If your comment is meant to convey reconciliation… it’s coming across like a spin job to C.Y.A.

Radam

Thank you for the post on my Blog. I give everyone a fair chance to
defend themselves, and that includes a chance to freely say anything to
support their claims – within reason of course.

I have attached four emails that have being written over the course of
the last 15 days regarding the payment, and interruptions to my service.
I have also attempted to phone your company, but your staff only likes
to talk about sales, not billing. The one time that it appeared that
someone, i.e., a human being, replied by email, that person seemed to
ignore the method of payment point that I was making and only focused on
keeping the account balance up to date.

I now fully understand that Site5 does not like cheques and Money Orders
as methods of payments. Over the last three to four years, this has
become more and more evident, as this fight to pay Site5 gets worse over
time. Because of this, I must move my business somewhere where my needs
can be met. Myself and my partners do not use credit, nor any other
Banking instruments because of the level of theft both in terms of
personal information and fraud. I have personally being a victim of
Identity and credit card theft, and have since stopped all on-line use
of my credit and Banking information. Sure, an inconvenience, but I have
adopted the philosophy that what I give out on the Intranet is what I
can afford to loose if someones steals it, or takes it by means of
fraud.

The least you can do at this point in time is refund my friend’s credit
card. It was with great reservation that I asked for her help.

Yours truly

Tom

Why didn’t you email us? We actually picked up mail yesterday and we will process it later today. I should note here we don’t official take checks, we only do it in the extreme case a customer can’t pay with a credit card or Paypal. We haven’t refused any money order though and our UPS store didn’t tell us anything about this.

You can email us any time to ask us for a status on this, and we could have turned off suspension for your account if you let us know this was the case.

Please let me know if you have any questions, my email is Ben@Site5.com,
Thanks, Ben
Site5 CEO